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If you need to make a change or cancel your order, please contact us via our email as soon as possible.
Please note: Once your item has been packed or shipped, we will be unable to make changes. -
Yes! As soon as your order is dispatched, you’ll receive a shipping confirmation email with your tracking number.
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Once your order is complete, you’ll receive a confirmation email with your order number and details. If you don’t see it in your inbox, check your spam or junk folder just in case.
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Double-check that your billing address and card details are entered correctly. If it still doesn’t work, try a different payment method. Please reach out if you believe our payment system is having issues and we will troubleshoot from our end.
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Country Clubs core values are quality and durability. We don’t cut corners to save money at the customers expense.
We use:
Embroidery for logos for unmatched longevity.
Premium, commercial quality prints that lasts 80-100+ washes. Our print method is exceptional compared to the widely used cheaper print alternatives like DTG, which are prone to fading and cracking, quickly diminishing in quality after only 40-50+ washes.
AS Colour and Cloke which both provide high quality durable clothing.
Country Club is currently a made-to-order small business which allows us to offer you a variation of sizes, colours and apparel but means we pay suppliers higher fees.
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Our prints are eco-friendly and kid safe, with certifications including Prop 65, CPSIA and Oeko-Tex.
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If your parcel hasn’t arrived within the estimated delivery timeframe, please check the tracking link provided in your shipping confirmation email. If the tracking shows no updates or it's significantly delayed, contact us with your order number.
Please note: once your order has been dispatched, it is in the hands of the courier and outside of our direct control. We completely understand how frustrating delays can be and will always do our best to assist, but we kindly ask for your patience and understanding while we work with the courier to resolve the issue. -
If your order contains a pre-order item, your full order will be shipped together in one parcel once the pre-order item arrives. This means any in-stock items in the same order will be held and sent out at the same time as your pre-order item. For example, If your pre-order is due in April, your entire order will be shipped in April once it arrives.
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As we are a small business in our start-up phase, we are made-to-order while we understand demand. This means waiting on suppliers to do their bit (e.g., embroidery) before sending to us. Being a made-to-order business allows us to offer you a variation of sizes, colours and apparel.
Please note some items such as tees are likely to ship within 2-3 days, if you need something shipped urgently, contact us so we can let you know if we have the item you are after in stock.
In the future when we better understand our demand we will pre-order to avoid these delays in shipping, thank you for your patience.
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No, we currently do not supply to any stores.
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No, unfortunately we do not currently ship overseas.
If you are visiting this site from overseas and would like to place a large order, please contact us and we will see what we can do.